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Customer Service

Service Telephone: 400-108-5868

Shanghai Company

Sales Department Telephone: 021-51919385
021-51919386

Osaka Branch

Sales Department Telephone: 07-2442-9669

Tokyo Branch

Sales Department Telephone: 03-6403-0158

International Express


CMLGlobal Express
Finishing Door-to-door delivery before the end of the working day of the standard transfer time 
Meet the time-sensitive international delivery needs
Send dispatch notification sending immediately upon request from the customer 
Standard appointment process and customer support
Services around the world
Airport Express Self-Access Service
If your express has arrived in the country of destination to complete customs clearance, your courier recipient is in urgent need of this express, and you do not want to pay for the additional expedited shipping charges. You can select "Airport Express Self-Access Service",You only need to inform CML customer service in advance, the express will be the recipient to the airport to pick up, we will arrange for you to dealing with the matters concerned。

Vip Service in Japan
1.Japan One Day Service(Osaka Prefecture, Tokyo Capital One Day: Speed up without price increases):
In order to meet the needs of more customers, CML launched Osaka Prefecture, Tokyo 23 areas all one-day export services, to further enhance the quality of service.At the same time, Yamado's transfer centers at Tokyo's Haneda Airport and Osaka Kansai Airport are used to improve the speed of sorting of express,Through expedited customs clearance and rapid distribution, so that your express delivery to customers in a timely manner,The speed of service efficiency, let you feel good. 
Conditions:1.Single ticket weight 20KG or less
      2.The customs declaration value of the shipment is within 10000 yen
      3.The sum of the trilateral is less than 180CM >      4.Flight normal, clearance smooth
      5.Express arrives at East China Operations Center before 19:00(Monday to Thursday)
2.Special car courier service
When you ship the express is not within the scope of one day or due to customs clearance flight delays and other issues can not be delivered to your customers in time, and your customers urgently need to receive express, in order to meet customer requirements, we launched a special service--- special car delivery service, timely delivery of express to your customers。

3.Special time limited service
CML is committed to providing customers with personalized service, when your shipment due to time issues and urgent need to deliver to Japanese customers on the same day, we have an alternative day-to-day service - HAND CARRY, can solve your worries, for your business to win time.
The HAND CARRY service is available for shipments exported from mainland China to Japan and must be booked in advance.

4.Limited-time special service
To meet the growing trade needs of China and Japan, CML launched a unique service --- time-limited special service, before 9 o'clock, before 12 o'clock, customer-designated time mission, this initiative is in line with the growing customer demand for services.

5.Saturday and Sunday Special Services
In order to meet the growing business needs of our customers, we launch a unique differentiated service--- Saturday and Sunday delivery services, further enhance the core competitiveness of our express products

6.Import and Export Freight Collect
In the company's increasingly streamlined, increasingly frequent trade between China and Japan at the same time, CML to provide you with reduced transportation costs and time-reduction of special services: freight to payment and third-party payment, CML international express business to provide customers with the most reliable and efficient delivery services. Whether in mainland China or in Japan, you can choose to pay for shipping by the consignee, which greatly reduces your delivery time and facilitates your Sino-Japanese trade.
In the vast majority of Sino-Japanese trade transactions, in order to reduce inventory and transportation costs, Chinese and Japanese sellers usually buy goods directly from manufacturers and transport them to their Chinese and Japanese customers. With the prior consent of a third party, the sender may choose the "third party payment" option, the relevant fees are paid by the third party, the third party company is required in China or Japan, this service is applicable to the Sino-Japanese trade of third parties.

7.Diversified services

In order to comply with the economic integration development, to meet the different needs of customers, we launched a diversified express service。


1、Import and export business:
Pick up from home or abroad, and send door-to-door to your partner's location to fully control your express export. Simply enjoy a fully secure international courier service via the CML International Network, an agreed price, a settlement currency, a bill and an account.。

2、Month-end service:
If you need to use international courier service more than once a month, CML can provide you with shipping monthly payment service, to avoid the hassle of you having to pay more than once, only a one-time monthly shipping to clear the freight, will greatly save your payment time。

3、Freight collect service
If your express shipping requires the recipient to pay, you can select Shipping to Pay Service. When you select this service, you do not have to pay shipping charges, and CML will charge the recipient when the courier arrives. This service has an additional fee, please contact us for details, or consult through online customer service。

4、Third-party payment services:

If you are an intermediary trader and you need to ship the goods directly from the manufacturer to your foreign customers, you can choose CML's Third Party Payment Service. With your consent, the manufacturer, as the sender, simply selects the "third party payment" option, the relevant shipping costs are paid for by you, and CML will ship the goods directly from the manufacturer to your foreign customers at your request. The service can greatly simplify the intermediate circulation of cargo transport, speed up the transportation time, and greatly reduce your warehousing, transport ation link logistics costs, is your international trade to reduce logistics costs, speed up the transport ation of the weapon, for you to win customer orders to obtain the first opportunity.

5、Tariff advance service:

Through the CML service network in China, foreign and other places, the resulting customs taxes and fees, in the premise of signing the relevant agreement, can take the tariff advance service, that is, by our Company to the customs in advance payment, to request payment to you by way of a request.