诚茂国际物流

About Us

Shanghai Chengmao International Logistics Co. Ltd. Keeping faith with the customer service of 'timely and rapid, accurate and efficient',after years of unremitting efforts,our management scope covers International Import and Export Air-Transport, Sea-Transport, Express, Integrated Logistics, Customs Inspection, Trailers, Distribution, E-commerce and other fields,is an integrated international logistics company of the warehousing,aerial transport, the marine transportation, the express item.

Safe and Efficient Accurate and Professional Mutually beneficial cooperation

FAQ

How is the weight of the goods calculated?

The minimum unit of measurement for the weight of the goods is 0.5Kg, which is calculated at 0.5Kg when it is less than 0.5Kg.For example,26.2Kg is calculated as 26.5Kg In addition, according to IATA (International Air Transport Association),When the actual weight of the goods is less than the weight of the volume, it will be priced according to the volume weight.

What should I do if the CML shipment does not arrive or is damaged?

If the goods shipped to you are not arriving or damaged, please contact our customer service department as soon as possible，and offer the shipping number,We can seek the proper processing means in the first time for your express item。 Please note, to avoid the goods damage of the transportation process , please examine our packing suggestion，Learn how to minimize the risk of your express.

How can I pay when i settle with CML?

We encourage customers who regularly use CML services to open a fixed account。This will provide you with an agreed price, resulting in cost savings，and you can also enjoy the monthly knot service we offer you, saving you valuable time,Occasional customers can pay by check or cash.

When will my courier items arrive?

CML's tracking page provides you with an information query about the latest location of your express.If you need special enquiries, please call our customer service department.